Viewing and updating a public offer
When a public offer is submitted, that offer will appear in the Offers
tab of the property on which the offer was made. The offer will automatically come into the system with a status of Public Pending
. Details of the offer can be viewed by clicking on the tabs circled in red as seen in the example below. Any changes or updates needed can be made to the offer from these tabs.
- Any documents that the offering agent attached will appear in the Notes section of the offer.
- If for some reason the agent that submitted the offer has forgotten the pass phrase that was entered when they submitted it, you can reset their code by clicking Reset Agent Pass Phrase (in blue in the screen shot above). They will receive an email advising them to enter a new phrase. They will also be sent the link to the offer.
- The Public Pending offer status is only generated by a public offer. This status cannot be manually set. You will want to change it to the appropriate status once you have actioned the offer.