If you have a photo that needs to be added to or cleared from a pending BPO, you can do so following the instructions below.
To Add or Remove BPO Photos:
1. Search for and select the subject property. (See the Searching for and Editing Existing Properties Help section). Once you are on the Main page of the property, click the Photos sub tab at left.
2. Locate the photo(s) you wish to add or remove. Place a check mark next to each or select the Check/Uncheck All box located directly above the photo list.
3. Select an option from the Action drop-down menu at the bottom of the screen. There are two BPO options: Mark as BPO Additional and Clear as BPO Photo.
4. Click the Submit button.